Sorry guys, I am using this as a bit of a rant!
I posted an item out on October 1st to someone from UKScrappers. Got proof of postage etc. Item STILL hasnt turned up. Was in a massive box so I dont know how it has gotten lost! Anway, I have asked the buyer to bare with me while I put a claim in with Royal Mail as from my understanding, she will have to sign a consent form to say she hasnt recieved the items. Last night, I get a Paypal invoice from her, requesting I send her the payment back. I can understand her point of view, but there has been a lot of cases on UKS where people have re-funded the items, and when the buyer is contacted by RM, they dont sign the consent so the seller wont get their refund.
Now, I wouldnt have minded so much if it was for like £5 or something, but it was actually for £20! Something I could do without right on top of the big C word! I have posted about it on Money Saving Expert and most people say I am being unreasonable and to refund her now!
What do I do?! :|